Effective Date: December 20, 2024

We understand that plans can change. Our cancellation and refund policies are designed to ensure clarity and convenience.

1. Flight Bookings

• Cancellation fees depend on airline policies.
• Refunds (if applicable) are processed within 7-10 business days after deduction of applicable charges.

2. Bus Bookings

• Cancellations must be made at least 12 hours before the journey.
• A nominal cancellation fee will apply.

3. Hotel Bookings

• Refunds depend on the hotel’s cancellation policy.
• Non-refundable rooms and peak-season bookings may not be eligible for refunds.

4. General Rules

• Convenience fees are non-refundable.
• Refunds are credited to the original payment method.

For detailed assistance, contact info@sacugo.com